Frequently Asked Questions
Reverse cycle air conditioner not heating or cooling?
If this is happening it is best to get a qualified professional to come out and diagnose, that is if you are certain it’s not just the controller on the wrong setting. All in all, it could be a number of issues from lack of or no refrigerant, the safety switches being engaged, or the temperature sensor has malfunctioned.
How often should I clean my filters?
Depending on how often you utilise your air conditioner it is recommend cleaning your filter bi-monthly in a residential application and monthly in a commercial environment. Most major air conditioning issues and repairs stem from the filters being dirty and blocked.
Difference between a maintenance & service call?
A maintenance is a check of a system to ensure that it is working to the best of its ability. A Service Callout is when your system has malfunctioned, and a qualified technician is required to do testing of the system to diagnose the issue.
My air conditioner is tripping the main fuse?
Usually when this happens it’s a major component and it best to get the professionals out to diagnose the issue. Most causes of a main circuit breaker trip are either a fan motor, compressor, PCB or faulty isolator that has failed and is causing it to trip.
Cost of reverse cycle air conditioning?
Each price varies depending on the installation proposal. Whilst some jobs might be straight forward, and easy others may not and could cost more in labour. However most of the cost that are involved in air conditioning isn't the labour side of things, it’s the components. Depending on the kilowatts needed air conditioning in a residential application ranges from $1,500 to $15,000 on average.
My air conditioner is leaking water?
If your air conditioner is leaking water its best to switch it off and call us just make sure before you do that your filters are clean? If so it’s more than likely that you have a blockage within the condensate line of the air conditioner.